If you want to find out how to use a new emerging tool, don’t ask the people who invent it, because they have a very narrow view of what it’s supposed to be used for. The people who are hacking it–the people who use it for crime, who use it to have sex, who use it to do something fun or different–those are the people who are going to find out the little interesting variations.
Jamais Cascio in To see the future of technology, look at the people using it for crime
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